We have a 30-day return policy - this means you have 30 days from receiving your item to make a return. If you need a size exchange, you must return item and repurchase in the size needed. We will refund you immediately once we receive the product.

If you need to make a return for a different size - please use our contact form to receive a return address. Once we receive your return, we will process the return and notify you of the refund, so that you can make your repurchase. We suggest purchasing the correct size as soon as possible - as everything is made in small batches. Please refer to the size guide for your desired size.

Our warranty policy covers all defects in materials or workmanship for one year. Damage that occurs due to natural wear and tear or mishandling may be eligible for repair after the warranty period within reason. Warranty does not cover lost items or accidents. If you have any additional questions please contact us using out contact form or emailing felicegolds@gmail.com

Additionally, we do not replace lost or stolen packages so please ensure that you use a safe and secure address before placing your order.